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Services

Hotel sales support services

Whether you need an extra pair of hands to support your meetings and events sales department or would like training to take your existing team to the next level, Vicky Roberts Hotel Support is here to help.

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Interim Support

When hotels and venues have sales team members absent from the business it doesn't slow down the enquiries so whether you are between team recruitment or you simply need to cover a team members annual leave or sick leave get in touch to ensure that the focus on sales and revenue conversion continues for your business.

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Sales Team Training

Our Sales Training is tailored to your team's requirements. We provide one to one induction training, welcoming new starters into the company as well as Systems Training to get them up and running with your Property Management System. 

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Property Management System (PMS) Support

Give your sales teams the tools to do their very best work. Updating the configuration of your systems will support your sales and event teams to work efficiently, give you the confidence to report on the business accurately and reduces errors in communication across hotel departments.

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Sales Assessment

Over the past 20 years Vicky’s experience has developed her knowledge of both Meeting and Event, Reservation and Reception teams. She can identify sales solutions quickly, review working practices and recommend strategies that will deliver results.

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MICE Help Desk

Maybe you need system and process guidance or help amending a contract? We can help with system support and configuration. If we are unable to fix it directly for you we will facilitate the escalation process with your Property Management System supplier. 

Have questions? Speak to our team on 07813 451075.

Let's work together.

Take your event & meeting sales to the next level with our expert team.

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