Interim Sales Support
for group, conference & event teams
Need an extra pair of hands to boost your Group, Meeting and Event Sales team?
Vicky Roberts Hotel Support provides on-property or remote sales office assistance when you need it most.
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When hotels and venues have team members absent, it doesn't have to slow down the enquiries. Whether you are in between team recruitment or need to cover a team member's annual leave or sick leave, get in touch to ensure that the focus on sales and revenue conversion continues for your business.
Have questions? Speak to our team on 07813 451075.
Interim Sales Office Manager Support
Supporting hotels at times when their Sales Office Manager is temporarily absent from the business.
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The impact of not having a manager leading your sales team can be huge, you might not see it straight away but it will be noticed further down the line and will become visible in your business pipeline.
Vicky Roberts can support you and your teams with the daily running of the sales office to maintain a strong sales focus, encouraging them to convert the business and deliver the revenue targets.
Whether you need her for 1 day, 1 week, 1 month or longer, get in touch and let's talk it through.
Interim Group, Conference & Event Team Member
Whether you have a team member on sick leave, parental leave or in a period of recruiting the position, keep the enquiries being responded to and the revenue converting with interim sales support.
Vicky has the ability to join your team and build relationships quickly to help drive your revenue conversion and manage customer expectations.
The Event Hubs - Our Outsourced Meetings & Events Sales Team
Our highly trained and professional team will integrate with your existing Meeting and Events team to manage your events enquiries for you and convert the business.
We provide a point of contact for your customer and once contracts have been signed, we hand back your event to you to take forward. The process gives you peace of mind that all your enquiries are being dealt with.
Overflow
Reservations Support
Supporting hotels when reservation demand exceeds in-house capacity, whether during peak periods, unexpected surges, or team shortages.
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When calls and enquiries go unanswered, valuable booking opportunities, and revenue can be lost. Having reliable overflow support in place ensures every guest enquiry is handled promptly, professionally, and in line with your brand standards.
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We act as an extension of your team, responding to calls and reservation requests with a guest-focused approach that maximises conversion while protecting the experience your brand is known for.
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At the same time, this reduces pressure on your in-house teams, helping maintain service consistency and supporting staff wellbeing during busy or challenging periods.
Whether you need short-term cover or ongoing support, we can adapt to your business needs.
