On demand hospitality sales cover – when you need it most
When a key member of your sales team walks out the door, the enquiries don’t stop. Corporate accounts still expect fast responses. Events need quoting. Revenue targets don’t move. That is where we step in.
Interim sales support for hotels & hospitality venues
Vicky Roberts Hotel Support provides expert interim sales support for hotels and hospitality venues across the UK and beyond.
We slide into your sales office, managing enquiries, nurturing accounts and converting business, while you take the time you need to find the right permanent hire.
What is interim sales support?
Think of us as your plug-and-play sales team. Whether you’re covering a maternity leave, navigating a sudden departure or bridging the gap while a new hire is in training, we provide senior-level hospitality sales expertise, without delay, cost or compromise.
We don’t arrive with a clipboard. We arrive ready to work.
What we do
Immediate sales coverage
We are experienced in stepping into Group, Conference and Events Manager and Executive roles at short notice, maintaining momentum in your meetings & events department from day one.
Enquiry management
We handle inbound leads across email, telephone and third party portals - responding promptly, qualifying carefully and converting with confidence.
Relationship protection
Your key accounts and booking agents stay warm. We maintain those relationships so competitors can’t use your resourcing gap as an opportunity.
Extended hours coverage
Enquiries don’t only arrive from 9 til 5. We provide out-of-hours and weekend coverage to make sure no potential booking slips through.
Business continuity reporting
Weekly and monthly reports keep your General Manager or ownership group fully informed on pipeline, performance and business on the books.
Let us get to work
Why hotels choose us
Recruitment gaps are expensive, not just in salary costs, but in the revenue that quietly disappears while the role sits vacant.
Here’s what our clients tell us they needed:
A stop gap that didn’t feel like a stop gap. Someone who knew the systems, understood the market and could be trusted with high-value accounts from day one.
The breathing room to hire properly. With expert cover in place, there’s no pressure to accept the first candidate through the door.
Continuity through transition. New hires typically have three-month notice periods. That’s a quarter of revenue at risk, unless you have someone like us in the driving seat.
Who is this for?
Our interim hospitality sales support is trusted by 4 and 5-star hotels, boutique venues and hotel groups across the UK.
You might need us if:
- A sales manager or Director of Sales has resigned unexpectedly
- You’re covering a maternity or long-term sick leave
- A new property is opening and your sales function isn’t yet in place
- You want to reduce fixed overheads by outsourcing on an as-needed basis
The Vicky Roberts difference
We’re not a recruitment agency. We’re not a generic staffing solution. We are hospitality consultants with deep expertise in meetings & events sales, the highest margin part of your business, and we work directly within your systems, your processes and your team culture.
When we leave, we don’t leave a gap. We leave a stronger pipeline and a team that’s benefited from working alongside experts.
Ready to talk?
If you’re facing a resource gap or planning ahead for one, let’s have a conversation.
We’ll tell you honestly whether we’re the right fit - and if we are, we can usually be with you quickly.