Latest insights
for hotel group, meeting and event teams
What is interim sales support and does your hotel need it?
Unsure if your hotel needs an interim sales support? Discover when sales support makes sense, the costs vs risks and how a UK hospitality consultant can help.
What does MICE mean in hotels? Explore growing revenue from MICE meetings, MICE conferences and MICE venues.
If you have worked in hospitality for any length of time, you’ve probably heard the term MICE. But what does MICE mean in hotels, and why is it such an important part of a successful commercial strategy?
The cost of a vacant hotel sales role and how hospitality sales expertise and a hotel revenue consultant can help
The cost of a vacant hotel sales role is often underestimated by hotel owners and GMs. When a hotel sales role sits vacant, the focus becomes on the obvious saving: salary.
Why hotel sales teams must master their venue’s unique selling points
86% of buyers say they’ll pay more for a better customer experience – find out how to make sure your hotel sales teams are providing just that.
Mastering event enquiry handling to win more business
Prompt and efficient responses to event enquiries are essential for demonstrating your hotel’s commitment to exceptional service. Find out how to improve your event enquiry handling.
Plan early for maternity and paternity leave: A guide for hotel managers
Implementing well-structured maternity and paternity leave policies is key for hotel managers to maintain operational excellence.
Why your induction checklist will set new starters and your venue up for success!
Welcoming New Starters to Your Hotel Sales Team: Why your induction checklist will set them and your venue up for success!