Latest insights

Outsourcing hotel sales doesn’t mean losing control and it isn’t only for large groups or hotels in difficulty.

Done well, it’s a flexible way to add experienced commercial expertise without the cost of a full-time hire, used by everything from boutique properties to established hotel groups.

Recruiting talented hotel sales professionals is only half the battle. The real return on that investment depends on what happens during their first 90 days.

Your hotel management systems software is the most important technology in your business, however it is often only noticed when something goes wrong!

Unsure if your hotel needs an interim sales support? Discover when sales support makes sense, the costs vs risks and how a UK hospitality consultant can help.

If you have worked in hospitality for any length of time, you’ve probably heard the term MICE. But what does MICE mean in hotels, and why is it such an important part of a successful commercial strategy?

The cost of a vacant hotel sales role is often underestimated by hotel owners and GMs. When a hotel sales role sits vacant, the focus becomes on the obvious saving: salary.

86% of buyers say they’ll pay more for a better customer experience – find out how to make sure your hotel sales teams are providing just that.

Prompt and efficient responses to event enquiries are essential for demonstrating your hotel’s commitment to exceptional service. Find out how to improve your event enquiry handling.

Implementing well-structured maternity and paternity leave policies is key for hotel managers to maintain operational excellence.

Welcoming New Starters to Your Hotel Sales Team: Why your induction checklist will set them and your venue up for success!