Latest insights
for hotel group, meeting and event teams
Why hotel sales teams must master their venue’s unique selling points
86% of buyers say they’ll pay more for a better customer experience – find out how to make sure your hotel sales teams are providing just that.
Mastering event enquiry handling to win more business
Prompt and efficient responses to event enquiries are essential for demonstrating your hotel’s commitment to exceptional service. Find out how to improve your event enquiry handling.
Plan early for maternity and paternity leave: A guide for hotel managers
Implementing well-structured maternity and paternity leave policies is key for hotel managers to maintain operational excellence.
Why your induction checklist will set new starters and your venue up for success!
Welcoming New Starters to Your Hotel Sales Team: Why your induction checklist will set them and your venue up for success!